Privacy Policy

Last Updated: 28 May 2026

Personal Data Protection Notice

WP Media Sdn Bhd (“the Company”, “we”, “our”, or “us”) is committed to protecting the privacy of personal data we collect from you. This notice explains how we collect, use, disclose, and safeguard your personal data in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA), as amended by the Personal Data Protection (Amendment) Act 2024 (Act A1727).

Core Commitments

We use personal data to deliver the products and services you request, continuously improve our offerings, and maintain security through established policies and procedures.

Scope

This notice applies to WP Media Sdn Bhd. Different notices may apply to specific transactions. By providing your personal data to us, you consent to the terms set out in this notice.

How We Collect Personal Data

Direct Collection

We collect information when you request our services, complete transactions, fill out forms, communicate with us by phone, email, or through our website, participate in surveys or promotions, visit our premises, or correspond with the Company.

Automatic Website Collection

We may automatically collect information about your use of our products and services, including your browser type, operating system, platform, IP address, cookies, language, and region.

Third-Party Sources

We may also obtain data through payment authorisation, credit checks, or from corporate entities conducting transactions with us.

Types of Personal Data Collected

• Identification information (name, ID number, gender, date of birth, nationality, marital status)
• Contact details (addresses, phone numbers, email addresses)
• Employment information (employer name, position, credentials)
• Payment details (bank accounts, card information)
• Transaction-related information and third-party data
• Telephone conversation recordings

How We Use Your Personal Data

• Provision of products and services
• Identity verification and prevention of unauthorised access
• Experience personalisation and improvement
• Marketing communications about selected products and services
• Legal enforcement and debt recovery
• Premises security
• Regulatory compliance

Data Sharing

Your personal data may be disclosed to third parties for service delivery, marketing purposes, legal compliance, fraud protection, and business transactions.

Service Providers and International Processing

We use selected service providers to operate this website, protect forms, deliver email, and measure website performance:

• Cloudflare, Inc. (United States) provides hosting, content delivery, bot protection, and Cloudflare Turnstile checks.
• Resend, Inc. (United States) provides transactional email delivery for contact-form notifications and autoresponder replies.
• Google LLC (United States) provides Google Tag Manager, Google Analytics 4, and Google Ads conversion measurement for aggregated website and campaign reporting.

By submitting a contact-form enquiry or interacting with this website, you acknowledge that these providers may process relevant personal data outside Malaysia for the purposes described in this notice.

Data Storage and Retention

We operate from Malaysia, but personal data may be processed or transferred internationally where required for website hosting, email delivery, security, analytics, administration, legal compliance, or service delivery. We retain personal data for up to seven years following your last interaction with us, in line with statutory tax and audit retention requirements under Malaysian law. Data may be retained for longer where a specific legal obligation, regulatory requirement, or active dispute requires it.

Your Rights

You may access, correct, or update your personal data by contacting us. Access rights have certain limitations under the PDPA.

Opt-Out Information

Some data fields are mandatory for transaction processing. Refusing to provide mandatory data may result in cessation of services without liability on our part.

Cookies

Cookies are small files stored in your browser when you visit a website. They can be disabled through your browser settings, although disabling them may affect site functionality.

The cookies set on walkproduction.com fall into two categories:

Strictly necessary

• wp_cookie_choice. First-party cookie that records your response to the cookie banner. Stored for six months. No personal data is collected.

Analytics and campaign measurement (production only)

• Google Tag Manager, Google Analytics 4, and Google Ads conversion tracking may set or read cookies (such as _ga, _ga_*, and Google campaign measurement cookies) to measure aggregated visitor traffic, on-site behaviour, enquiry submissions, and campaign performance. These do not run on staging environments.
• Cloudflare Turnstile may set short-lived cookies on the contact form to detect automated submissions.

We use these tools to understand website performance, protect our forms, and measure enquiries generated by our own marketing campaigns. We do not sell personal data. Third-party links on our site lead to external websites that operate under their own privacy policies, which are not our responsibility.

Contact Information

For any privacy-related enquiries, including access, correction, or deletion requests, please contact:

WP Media Sdn Bhd Unit 2-1, The Podium, Tower 3 UOA Business Park No. 1, Jalan Pengaturcara U1/51A, Seksyen U1 40150 Shah Alam, Selangor Malaysia

Email: hello@walkproduction.com Telephone: +60-12-671-5323